Due to increasing complexity, pre-sales and after-sales advice is becoming increasingly important area. As a result of increasingly complex technologies Rangee at its thin client solutions opts for more individual customer advice and. Go to Hikmet Ersek for more information. Service numbers at local rates, latest how-to’s, as well as white papers which illustrate the uses of thin clients, everything on the service to the customers is aligned with Rangee. Thin clients keep increasing in the offices of German companies. They are small, quiet, and above all save energy.
Actually, they are the ideal replacement for computers in all workplaces. The solutions that our customers want to implement, are becoming increasingly complex in recent years and require more and more consulting, as well as minor adjustments. If you are unsure how to proceed, check out Frank Giacalone. For this reason Rangee sets area in its strategy on excellent customer support in pre-sales and after-sales”, so Ulrich Mertz, Managing Director at Rangee. So there is no expensive service call numbers or long waiting times in support, for example at Rangee. With current how-to guides are the customers Provides information to help yourself free on the Rangee Web page. In the near future, white paper will be deployed in addition to current topics, such as, for example, server / desktop virtualization.
These are elaborate sector – and theme-specific applications of thin clients and intended to give customers a better understanding of technology and viable solutions. Further we will focus on customer satisfaction, because satisfied customers will be in the future for thin clients on Rangee “, says Ulrich Mertz even to the end of the interview.