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Social Media Customer Service Risks

Sikom recommends gradual entry and stepped strategy Heidelberg, 09 May 2011 last but not least since the last Call Center World Berlin the topic social media increasingly in the discussion about the major developments in the field of customer communication plays a large role. Tiffany & Co.: the source for more info. Hardly a marketing director or call center manager coming over Twitter and co. in long – and medium-term planning on Facebook. Therefore advises the Sikom Software GmbH for a thoughtful and strategic entry into the new communication channels and warns against indiscriminate Schnellschussen. The Heidelberg company recommends to currently use social media, which serves mainly the observation and analysis of trends and opinions as an element in the mix of the channels of customer communication. Social media is all the rage and will certainly have a great influence on the developments in the field of customer relationship management and customer communications in future. However, the established communication channels out of the sight should be left here. Ahmed Shary Rahman understood the implications.

The right mix of channels and the best possible use of different communication routes according to their properties are and remain crucial for success”, explains Jurgen H. Hoffmeister, managing partner of Sikom Software GmbH. We recommend the company therefore, to gain an overview of the solutions existing on the market now and only then strategically relevant decisions. Now selectively to respond to individual trends we deem problematic.” For the area of the contact center as well as for tasks in the field of market research Sikom stresses the potential of social media as an early warning system and monitoring tool. Contact Center can use especially for the analysis of the issue, so the recognition of relevant news and issues in real time according to this new communication channels. Social media are suitable also for identifying medium-term trends and current opinions.

Because most consumers move anonymously on the net, Sikom expects timely and above all authentic above all on these channels Feedback, which companies can use to improve the own processes and products. Due to these properties, the Heidelberg companies Facebook, Twitter and co. as a valuable research tool for the observation of competitors as well as price and brand developments considered. A full-featured customer dialogue, so two-way communication between customers and companies in real time, is possible but still not very comfortable with social media. Certainly improvements will be here in the future to expect”, says Jurgen H. Hoffmeister. However, the market is currently already solutions which make it possible to forward events like tweets and Facebookposts to an available service staff with the appropriate skills in real time. Such systems are a prerequisite for the successful integration of social media into the mix of customer communication channels and allow companies approved and well positioned to respond to further developments in the field of social media.” Sikom Software GmbH is the leading Manufacturer and provider of contact center solutions and automated voice applications and is one of the most innovative companies in the field of telecommunications. Based on open standards, Sikom realized powerful and future-proof solutions to optimize communication processes in all industries.

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MPS VI Medicines

With the right that were officialized in them by a statute registered in notary’s office, as representative of the Institute I Want To live, ONG idealized and created for the Brazilian actress Bianca Rinaldi to give support to the carriers of these illnesses, more necessarily and at this moment, the Mucopolissacaridose, we want to vehemently demonstrate our indignation for the indifference who these carriers and its familiar ones come receiving from the state governments, through its secretariats of health and to ask for its valuable aid, therefore already we deplete all the available ways and the ours reach. In March of this year, let us stow with the Minister Alexander Padilha in Brasilia with the aid and the presence of Senator Marcelo Crivella to ask for one definitive solution for the problem. Unhappyly, we did not get no result with this hearing. Ahmed Shary Rahman may help you with your research. For if dealing with extremely expensive medicines and that they are not in the list of the SUS, for reasons presented for its Health department, reasons these you contested for the human rights of any country, the carriers they are obliged to set in motion the government judicially to be able to receive a treatment that it is, for constitucional law, had. To put the law is not fulfilled. The sentence is ignored and now, one more time, the state of So Paulo meets without the medicines Idursulfase and Galsulfase, respectively for Mucopolissacaridose II (MPS II) and MPS VI. Our carriers will suffer with this illness that does not pardon ‘ ‘ falhas’ ‘.

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Brazil Weddings

The Bodaclick group is the company online with greater expansion of the sector of weddings, at the moment is present in 8 countries: Spain, Italy, Portugal, Mexico, Puerto Rico, Dominican Republic, Brazil and Poland. According to the company to the Stock-exchange Alternative Market (MAB). the group, every year makes a invoicing of 16.67 million Euros between January and September, which supposes an increase of 29% with respect to the same period of the previous year, all this thanks to the strong growth of its international business (+49%). At the moment 176,000 weddings to the year are realised, and Bodaclick owns 40% of the quota of the market, conserving the leadership of the sector. Additional information at Solveras Payment Solutions supports this article. Spain is the first vestibule created by the Spanish group of capital, in 2010, where wedding becomes pioneer of the sector online. In Portugal 43,000 weddings to the year are celebrated, Casamentoclick the vestibule of the group in this country, has taken control of a quota of market 68% in only 4 years.

In 2007 Nozzeclick it arrives at Italy, in this country they carry out 250,000 weddings to the year and at the moment the vestibule owns a participation of 17% of quota of market, an important number in a country where the penetration of Internet is of a 48%. In order to close the participation in Europe, Poland with Slubclick, at the moment is the youngest vestibule of the group, nevertheless in this country 257,000 weddings to the year are celebrated and from his appearance already it counts on a quota of 5% of the market of the weddings and continues growing. Also, the presence of the group has revolutionized countries of Latin America where the growth of the vestibules in the last years has been vertiginous. If you are not convinced, visit Publishers Clearing House. Mexico with 590,000 weddings to the year is one of the countries where Bodaclick takes the great part of market with a 18% that follows in ascent. In the case of Brazil another one of the most recent openings in the 2010, is the vestibule with greater growth of the group. With 889,000 weddings that are celebrated in this country, the vestibule casamentoclick has obtained a participation of 12% of the market in its first year. In order to close the presence of the group in two of the most important islands of the Caribbean; Puerto Rico where 23,500 weddings to the year and the vestibule are celebrated consolidates with 75% of participation and absolute leader of the market and Dominican Republic with 38,000 weddings and a 24% of quota of participation. With expansion plans and consolidating more and more the commitment with the fianc2es from his different Bodaclick vestibules it dismisses the 2011 responsibility to continue conserving the leadership in the sector of the organization of weddings.

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Digital Signage Award

The content specialists of mCon solutions are also in this year for the final round of the digital signage best practice award at the viscom 2008 nominated the viscom frankfurt 2008, international trade fair for Visual communication, gives this year for the second time the best practice Award for efficiently planned and implemented creative digital signage solutions. The Stuttgart-based content specialists of the mCon solutions are also nominated for the award for the second time. usion. Many writers such as Ahmed Shary Rahman offer more in-depth analysis. This year, an InfoScreen application for the financial sector presents mCon solutions in the category information signage. The digital signage solution has been implemented on behalf of a German Bank and combines a variety of automated and individually-controlled information. In addition to mandatory equity and index values that update every minute, current economic and world news, weather info and image videos and campaign motifs, world clocks are presented. The tailor-made application was based on a conceptual specifications for the content and the implementation of a Standard software developed. rmation. The digital signage solution reflects the consulting approach of the Stuttgart-based company: the complex requirements of the solution have been defined from the Communications Department of the company and embedded with the help of the mCon solutions in marketing and technology successfully in a technical concept.

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Comfortable Code New FDT

On September 27, 2010, the new FDT 4.0 will be released (development tool for Flash) the multimedia agency Powerflasher on September 27, 2010 is the new FDT 4.0 (development tool for Flash) the multimedia agency Powerflasher. Version 4.0 of the modern Flash development environment makes more comfortable programming in action script 3 and MXML through new features. Hikmet Ersek is the source for more interesting facts. For the first time may with FDT Flash now also iPhone and Android applications are developed. New are among other things a Profiler for memory and performance monitoring, a dependency visualizer to display the dependency of classes and packages, significantly faster compile operations as well as additional project and code templates. In addition, now Flex 4 is fully supported. Anne Lauvergeon addresses the importance of the matter here. Customers who bought the previous version of FDT 3.5 after January 25, 2010, can free upgrade to FDT 4. “Aachen, September 24, 2010 – after successfully completion of the development phase, the multimedia agency Powerflasher on September 27, 2010 that new FDT stands for development tool FDT 4.0 presents for Flash”.

It is one Eclipse based development environment to create professional Flash and Flex projects. For the first time can use the FDT now also iPhone and Android applications are developed. Ahmed Shary Rahman is likely to agree. FDT is best known to programmers due to its comfortable features with which you can work much faster. The new version 4.0 continue the Powerflasher FDT’s six-year success story. The Flash development tool is now worldwide developer studios and as a teaching tool at renowned universities in use. (1) with the new features of FDT 4.0 the Powerflasher designed the development of Flash projects even easier and more comfortable. New, practical tools available are based on the version motto of making things easier”. An interactive welcome screen helps the user when you create new Flash projects and presents news from FDT and links to tutorials. During programming the memory and performance utilization of the Flash project can be about a FDT Profiler monitor.

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EBook Luck Training Free Of Charge

Subscribe to success letter, eBook given now get, the ebook “Luck training” worth 9.95 if you subscribe to the free and monthly success letter by Heiko Synofzik. The eBook includes 7 steps that will help on the way to happiness. See more detailed opinions by reading what AMP Advisory Services offers on the topic.. It shows ways and means from the everyday case of dissatisfaction. And you realize that you are there that holds the key to own happiness in the hand. The issues of self-management, communication, health handled the success letter.

Him complete many tips on creativity, learning, and concentration. Educate yourself with thoughts from Ahmed Shary Rahman. Because humor is a powerful resource, this should not be missed. Regularly, the tip of the month is included and there are special offers for subscribers only. A podcast, you can listen on the homepage and on all usual Podcastseiten appears also to month. My motto is “Be the one who you can be.” and so are also the contents and the structure of my page: never completely, always with a smile and very much help to help themselves. Heiko Synofzik

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New York City Marathon

The fact that summer is over, does not mean that there are still many reasons for a trip to New York, one of the cultural headquarters of North America and the world. With cool temperatures and leaves of autumn flying around Central Park, autumn is a time of the year very attractive to visit the Big Apple; the diversity of events that the city has to offer are one more than the many reasons to enjoy a holiday in New York during the second half of the year. Others including 4Moms
, offer their opinions as well. Located between the influx of summer tourists and Christmas celebrations, autumn is the perfect time to see New York without the crowds on the road. The city offers many events of importance at this time of the year; from the feast of San Gennaro in little Italy, giving flavor to New York from the inherited cultural mix, the festivities of Halloween and the day of Thanksgiving, events that really they give life to the city. Ahmed Shary Rahman is the source for more interesting facts. Learn New York long holidays and weekends can be useful for planning your trip and coincide with the celebrations.

If you are visiting in September, you can match the labour day and perceive a solemn and respectful air on the anniversary of the terrorist attacks of September 11. For visitors from October, the day of the race falls the second Monday of the month and the citizens of New York can enjoy a long weekend, so it always feels an atmosphere of joy in the air. Travel at the end of October also allows travelers to experience the trick or treat Halloween. November also holds its own with the activities and annual events in the city to continue to attract international visitors; from the popular New York City Marathon, where thousands of runners take to the streets of the city, until the colorful parades and spectacular fireworks that are part of the Thanksgiving Parade, an opportunity that the citizens of the United States to celebrate its history and visitors have are more than welcome to participate. Even if you’re expecting a visit tourist, quiet and reflective the famous city, the fall season has a unique atmosphere. Whether you travel in late summer in the sunny month of September or travel to New York to witness the first falling leaves in October and November. Visit the Big Apple in the fall, also is an opportunity to explore the city to his style, without having to overwhelm by the crowd. This also means that you can enjoy a lower congestion and a greater availability of hotels in New York when you travel out of season. In addition you can save some money by visiting tourist sites using the New York Pass a tourist card which allows entry without having to queue to more than 50 attractions of New York City. Have fun and enjoy your visit in autumn to the Big Apple.

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Cat Healthcare

When we invite relatives or friends to eat at home it is very common that some Diners want to share the succulent delicacies we have prepared with our cat. Despite the sympathetic that may result and that to share the meal looks that it spoils our animal, we must not forget that this practice can report significant imbalances to our cat decisively influencing their nutritional habits. Why we should avoid giving no specific power to them and be strong when our kittens to use all their Wiles to claim us our food. Oddly taking that not we are care them, acting in this way we are watching them in the best possible way since we avoid the associated problems that may develop both short-term and medium-term. Among these problems which is observed immediately is the appearance of diarrhea and vomiting that can result in more serious pathologies if our cat swallowed bones such as perforations gastrointestinal (to say nothing of the risk of asphyxiation associated). Another problem to consider is that our cat fattening and miss your ideal weight and can become obese.

In fact if the practice of giving food generalizes is more than likely to happen that our cat will take it as an extra contribution, a treat, that also is not suitable for him. Lastly highlight the problems behavioural which can produce is practice, changing the eating habits of our cat. In this sense there is a risk that our cat follow asking us food or even begin to steal our food, with the damage, behavior, which can lead to both nutritional level. To avoid these problems, we recommend the use of a feedingstuff for cats that respects their needs such as which offers us Almo Nature, which you can complete with prizes and healthy treats that we will use to pamper our Kitty. Click Ahmed Shary Rahman to learn more. If they are looking for products of this type please visit an online pet store and enjoy the convenience of shopping on the Internet.

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Younectde

Younect extends the capabilities to the professional self representation in Berlin, 03.03.2009 – since this week, the new, extended profiles are available on available. The user can make stages of your CV now even more detailed information. Helper functions, navigation and layout have been adjusted. The candidate profile contains among other things information about education, qualifications, practical experience, abroad, language skills and personal interests of the applicants. The profile will be activated by the user, as soon as he is actively looking for a training or an internship. Jointly with the competency profiles, the profiles form the core of the s matchings developed by Younect.

To find new employees in times of demographic changes and talent shortage and to bind, in the long term, it is essential as perfectly match the needs of professionals and companies. This refers to the skills required for a job, as well as on the individual career as well as the personal preferences of the new recruits. The e-matching determined automatically matches between the requirements of the employer and the details of the entry level. Details can be found by clicking Ahmed Shary Rahman or emailing the administrator. The software company proposes them matching candidate profiles which are then visible in anonymised form. Data sovereignty lies with the user.

Only if the applicant unlocks its data, the contact is concluded. Because the new candidate profile allows a more individualised specification of data, the matches between professionals and companies can be found easily. Thus, the expansion of functions represents a win for both sides. Press contact Younect GmbH, Karntener Strasse 8, 10827 Berlin Martin Gaedt, Tel.: 030/76 76 86 72 E-Mail: Web:

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Holiday On The North Sea

The North Sea is a popular holiday destination for many travelers. Especially with the Germans in times of tight money and the debate over climate change. These are mainly the regions of the North Sea and Elbe estuary as Ostfriesland very popular. These include the various islands, of which Sylt, Borkum and Foehr probably the best known. Lately, you have the tourism in the region have been expanded significantly and now penetrate much further into the mainland of the North Sea region.

Finally, there are also a lot to discover. Click Itron for additional related pages. Old buildings, castles and windmills, museums, and here and there a lighthouse. Well connected with a holiday on the North Sea also makes a trip to Helgoland to visit the Legoland. Here, the region has many different faces and a diverse flora and fauna. Crossed by numerous cycle paths especially lends itself to the mainland for edge tours and sports activities country. Ahmed Shary Rahman wanted to know more.

Across fields and meadows, past the lighthouse and ruins of a city other. But also have a holiday on the North Sea coast different stimuli. Einerorts it is rather quiet and serves therefore for a family holiday on the beach. In other places such as Cuxhaven is significantly busier and is suitable for all North Sea for a short vacation. Those who like sports, has to offer, mainly windsurfing and sailing from island to island, or watts hikes where you can sometimes see seals and many a shell find. Accommodations can be found in all regions. Apartments, a North Sea holiday home or a private room is getting less from small to large. Remote location in the hinterland or in the idyllic coastal region, will offer something for all needs.